Video Interpreters

Viable is seeking full-time and part-time Video Relay Interpreters to work in Rockville, Ellicott City or Frederick, Maryland. The Video Relay Interpreter (VI) is primarily responsible for providing video relay interpreting services in a call center environment.

Responsibilities:

Applicant should be able to provide superior interpreting skills for a variety of consumers i.e. MLS (minimal language skills) users, professionals, ASL users, English users and foreign born deaf consumers. They should also have a facility with sign-supported speech and oral interpreting. The successful applicant will be flexible and professional, exhibit excellent problem-solving skills and work well in a fast-paced dynamic environment.

Requirements:

• Practical knowledge of the RID and NAD Code of Professional Conduct/Code of Ethics.
• Excellent interpreting skills with the ability to interpret for a wide variety of consumers.
• Excellent sign to voice skills is a must.
• A comprehensive understanding of deaf culture.
• Excellent verbal, telephone and written skills.
• Strong decision making and problem solving skills required.
• A dedication to superior customer service.
• Commitment to team participation, and willingness to develop and maintain positive working relationships with VI Team, managers and other co-workers.
• Strong work ethic and willingness to be available for a flexible and dynamic schedule.
• Minimum 2 years experience in the interpreting field desired.
• Certification: RID: CI, CT, CSC, NIC; NAD Level IV or V; ACCI level IV or V preferred.
• Some VRS experience preferred.
• Attendance is an essential function of this position.

Compensation:

Mail or e-mail resumes to:

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Digital Video Editor

Viable is seeking a Digital Video Editor to coordinate and produce still and motion media projects.

Responsibilities:

• Report to Creative Director and work with team to determine program content and structure; research and write program scripts.
• Coordinate and direct media projects; supervise production to include scheduling personnel and support activities; contract for professional services; direct location shooting, sound recording, editing, laboratory preparation and completion.
• Participate in the production of scripts, slide/tape programs and motion media projects including original footage and animation.
• Preview videos with multimedia design team; edit videos; coordinate production of artwork to include titles and animation.
• Maintain records reflecting operational activities, costs of services and inventory of productions.
• Maintain inventory of required cinematographic supplies and equipment; evaluate new equipment, films and techniques for still and motion media application; recommend purchase of new equipment and supplies; perform routine maintenance on photographic, sound and related equipment.
• Evaluates and selects scenes in terms of dramatic and entertainment value and story continuity.
• Edits video segments to specified lengths and reassembles segments in sequence that presents story with maximum effect.
• Reviews assembled film or edited videotape on screen or monitor and makes corrections.
• Monitors on-air programs to ensure technical quality of broadcast

Requirements:

• Must have proficiency in video editing software such as Avid, Adobe Premiere Pro and AfterEffects or Final Cut Pro
• A deep understanding of the production of still and motion media projects in order to coordinate and direct the production of such projects
• Ability to lead media projects, including supervision of video production, scheduling, contracting professional services, directing location shooting, sound recording, editing and various other related technical duties
• At least three years of experience in video production including at least one year of cinematography
• Ability to compress and streamline web-based video clips preferred
• Bachelor's degree in media production or related field
• Knowledge of American Sign Language a must
• Attendance is an essential function of this position.

Compensation:

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VRS Director

The position will be responsible for the strategic planning and execution of ViableVRS.

Responsibilities:

• Oversee call center management, expansion and quality assurance.
• Analyze trends and apply results to maximize profitability, productivity and efficiency.
• Forecast both short-term and long-term staffing needs and provide analysis for recruiting, hiring and staffing purposes.
• Represent Viable at industry events and participate in development of best industry standards and practices where necessary.
• Develop, present and implement recommendations to improve customer experience, employee satisfaction and corporate performance.
• Position ViableVRS as the provider of choice.
• Perform other duties as assigned.

Requirements:

• BA/BS required, MA preferred.
• Knowledge of the RID and NAD Code of Ethics.
• Strong knowledge about Video Relay Service industry and deaf community.
• Minimum three to five years management experience in VRS industry.
• Willing to work a variety of hours and to travel.
• Strong communication skills in English and American Sign Language (ASL).
• Excellent interpersonal skills.
• Excellent organizational skills and the ability to deliver results.
• Ability to work effectively in a team environment.
• Attendance is an essential function of this position.

Compensation:

Mail or e-mail resumes to:

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Customer Service Representative

Viable is seeking energetic Customer Service Representatives to support the needs of our deaf and hard-of-hearing customers.

Responsibilities:

• Respond to all email and video inquiries related to ViableVRS, Viable Vision and the VPAD to ensure ongoing customer satisfaction.
• Identify problem areas and formulate recommendations to solve problems.
• Recognize, document and alert the supervisor of customer call trends.
• Follow up on customer inquires not immediately resolved.
• Serve as liasion between the customer and various departments.
• Maintain database and email templates to assist with troubleshooting.
• Represent Viable at selected exhibits.

Requirements:

• Familarity with PC and videophone troubleshooting, networking, router configurations and firewall issues.
• Ability to multitask.
• Strong communication skills in English and American Sign Language (ASL).
• Excellent interpersonal skills.
• Willingness to work evenings and/or weekends.
• Knowledge with MAC a plus.
• Six months to one year related experience and/or training preferred.
• Attendance is an essential function of this position.

Compensation:

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Lead Web Programmer

Viable is looking for a hardworking web programmer with great web production skills and a strong sense of clean design. The ideal candidate will possess the ability to create web applications independently, but also take direction in a team-based environment. This position requires a utility player with strong programming abilities, design skills, technical savvy, great attention to detail, and proven expertise in web development. Demonstrated portfolio of work is essential.

Responsibilities:

• Report to Creative Director and lead a team of programmers and engineers for small-scale projects
• Research, develop and maintain Viable and its affiliate websites, consistent with current corporate image and branding
• Ensure clean UI implementation, website architecture and content are designed based on best practices
• Develop advanced web applications in a UNIX/Linux environment
• Collaborate with other engineers for code reviews, infrastructure, and process enhancements
• Write PHP and SQL scripts to produce fully searchable, complex and dynamic databases
• Document forms, scripts and procedures while training staff for maintenance (content management system)
• Collaborate with both IT and Engineering teams

Requirements:

• A minimum of 5 years of full time SQL and relational database structures using MySQL/PgSQL database
• Bachelor's degree (Computer Science or related field) preferred
• Detailed portfolio demonstrating previous experience with database and system design concepts
• Proficiency in PHP, PERL, XHTML, XML, CSS, DOM, JavaScript
• Familiarity with source control tools such as CVS or Subversion
• Working knowledge of and experience with accessibility web standards (508 and W3C)
• Proven experience implementing best practices of search engine optimization strategies
• Must be able to demonstrate ability to build web applications from scratch to final
• Fluent in testing and troubleshooting bugs
• Knowledge of integrating multimedia online, Google APIs, UNIX, Linux and Apache
• Ability to meet tight deadlines and juggle multiple priorities independently
• Demonstrate excellent management, teamwork and interpersonal skills
• Attendance is an essential function of this position.

Compensation:

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Outreach Coordinator

Viable is looking to expand its outreach presence, and is seeking creative and talented individuals to lead our face-to-face presence in the deaf community. Applicants should possess confident public interaction skills, and an ability to come up with creative solutions and work well independently.

Responsibilities:

• Plan and execute Viable exposition presence.
• Coordinate logistics for all shows.
• Manage operating budget and prepare budget reports and analysis.
• Make strategic recommendations in exposition strategy and approach.
• Manage staff and representatives at each show.
• Ensure successful shows in terms of public image and measurables.

Requirements:

• Bachelor's degree.
• Strong communication skills, fluent in ASL.
• Willing to travel most weekends.
• Knowledgeable in deaf community.
• Attendance is an essential function of this position.

Compensation:

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Director of Marketing/Sales

Viable is seeking a Director of Marketing/Sales to plan and direct marketing of Viable's products and services.

Responsibilities:

• Establish strategic marketing plans to achieve corporate objectives for products and services.
• Research, analyze and monitor financial, technological and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.
• Develop and manage marketing operating budget.
• Plan and oversee advertising and promotion activities including print, online, electronic media and direct mail.
• Determine agencies and suppliers, and negotiates contract terms and conditions for major services.
• Serve as liaison with outside agencies on ongoing promotional campaigns.
• Ensure effective control of marketing results and take corrective action to guarantee that achievement of marketing objectives falls within designated budgets.
• Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions.
• Monitor competitive products and marketing activities.
• Oversee development and maintenance of customer database.
• Resolve conflicts and facilitate changes in structure of marketing group to ensure objective fulfillment and swift response to marketing problems and opportunities.
• Conduct marketing surveys on current and new product concepts, and provide feedback for future product development.
• Guide preparation of marketing activity reports and present to executive management.
• Establish and maintain a consistent corporate image throughout all product lines, promotional materials and events.
• Oversee regional marketing/sales managers and develop and implement staff training and performance goals.
• Perform other duties as assigned.

Requirements:

• BA/BS required, MA preferred.
• Minimum three to five years experience in marketing/sales.
• Strong knowledge about Video Relay Service industry and deaf community.
• Flexible with scheduling and willing to travel.
• Strong communication skills in English and American Sign Language (ASL).
• Excellent interpersonal skills and ability to work effectively in a team environment.
• Excellent organizational skills.
• Ability to deliver results.
• Attendance is an essential function of this position.

Compensation:

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Regional Specialist

Locations: Illinois (Chicago) , Kansas (Kansas City), Utah (Salt Lake City), Massachusetts (Boston), North Carolina (Charlotte), New York (Rochester), Washington (Seattle), Hawaii and Washington, DC Metropolitan area

Viable is seeking Regional Specialists to manage teams of representatives and provide support to deaf and hard-of-hearing customers within their assigned region with the use of Viable's videoconferencing solutions.

Responsibilities:

• Manage the regional representative team.
• Expand customer base within assigned region by recruiting customers, performing VPAD installations, and maintaining customer satisfaction, including providing technical support.
• Promote and demonstrate Viable products and services to potential customers by conducting seminars and training sessions.
• Work closely with Regional Coordinator.
• Perform other duties as requested within expected deadlines.

Requirements:

• Bachelor's degree
• Working knowledge of basic computer functions.
• Experience with videophone protocols, routers and firewalls.
• Experience working with spreadsheet and word processing software.
• Proficiency in troubleshooting.
• Poise in presenting to large groups of people.
• Ability to train, motivate and mentor representatives on a weekly basis.
• Attention to detail.
• Strong communication skills, fluent in ASL and strong English skills.
• Willingness to travel, including weekends.
• Strong knowledge of deaf community.
• Previous experience as a videophone installer a plus.
• Prior management experience a plus.
• Attendance is an essential function of this position.

Compensation:

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Representative

Locations: Accepting NATIONWIDE applications including Colorado (Denver), Massachusetts ( Boston), Illinois (Chicago), Washington (Seattle), California (San Francisco and Los Angeles), Texas (Austin and Houston), New York (New York City), Florida (Miami and Tampa), Indiana (Indianapolis), Washington (DC Metropolitan area), North Carolina (Charlotte)

Viable is seeking Representatives to assist deaf and hard-of-hearing customers with installing the VPAD, Viable Vision and ViableVRS, troubleshoot networking issues and undertake other marketing-related projects as assigned.

Responsibilities:

• Provide technical assistance to customers requiring help in: (1) setting up Viable Vision and/or VPAD's; (2) adding ViableVRS.tv to their videophone; and (3) placing a ViableVRS call using both methods.
• Provide remote customer education and training on using ViableVRS, developing educational/training materials as needed.
• Troubleshoot hardware/software issues as required to achieve customer satisfaction.
• Report service-related issues and interface with Customer Support.
• Provide, on a escalation basis, second-tier customer support and/or technical assistance to customers, in collaboration with Customer Support.
• Transfer knowledge and learning to first-tier customer support to minimize number of escalations to second-tier Customer Support.
• Disseminate and collect customer feedback for Regional Coordinator.
• Identify and communicate patterns and trends in customer usage based on observations.
• Provide regional presentations and/or workshops for Viable's products and services.
• Build and maintain positive relationships with deaf and hard of hearing communities, including but not limited to the following: business, education, government and community-based organizations
• Identify regional community events for Viable representation, as directed by Sales.
• Convey excitement and enthusiasm about the Company and its services and products.
• Promote favorable perception of the Company's brands and offerings with customers through regular interactions and participation in special events, as directed by Viable.

Requirements:

• Excellent communication skills and a good understanding of Deaf culture.
• Ability to create reports encompassing installation and customer service related issues; interface with the Viable Customer Support Team and Sales Operations Manager.
• Must be familiar with PC and videophone troubleshooting, networking, router configuration and firewall issues.
• Ability to effectively communicate in American Sign Language (ASL).
• Ability to be flexible and accommodate an extensive travel schedule.
• Attendance is an essential function of this position.

Compensation:

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Lead Senior Software Engineer, VoIP and Video MCU Application

The position will work closely with engineering staff on development and implementation architecture for voice and video application over Internet. Candidate must present strong skills in leading and executing research and development of advanced video processing.

Requirements:

• 3-5+ years experience in software engineering.
• Ability to manage project lifecycles, including project planning, testing, and deployment and supporting the project, internally and externally, with our partners.
• Must have excellent communication skills and the ability to perform coding, both independently and while leading projects and team members.
• Extensive experience in SIP and H.323 systems with solid knowledge of video conferencing applications.
• Strong debugging skills in VoIP/MCU environment, particularly for portability and multi-platforms.
• Ability to independently develop bank of VoIP test library.
• Strong knowledge of VoIP RFCs and their implementations; primarily in multimedia codecs (DNS, signaling SIP stack and RTP).
• Extensive hands-on experience working with hosts in a UNIX environment and with packet analyzers like wireshark.
• Implementation experience using C/C++ and Perl.
• Excellent written and verbal communication skills.
• Understanding of high availability, performance and scalability in video telephony a plus.
• Attendance is an essential function of this position.

Compensation:

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QT and C++ Software Developer

Viable is seeking an experienced C++ developer to take ownership of new projects, including development of a QT based cross-platform application. Solid background in working with GUI toolkit and designing API code structure is required.

Requirements:

• 3-5+ years of related C/C++ and object-oriented design industry experience including developing API code structure.
• 2+ years' experience in production-grade QT software development.
• User Interface design knowledge required.
• Experience developing modules and widgets.
• Experience with open source QT development a plus.
• Strong understanding of proper code organization/structure for large software projects a plus.
• A solid understanding of networking/distributed computing environment concepts and client/server programming.
• Familiarity with the Windows/Linux development environment. MAC is a plus.
• Experience with VoIP, TCP/IP, SSL/TLS, XML a plus.
• Familiarity with source control tools such as CVS or Subversion.
• Have excellent communication skills and the ability to work both independently and as a member of a team developing cutting edge technologies.
• Self-starter, strong analytical and documentation skills.
• Proven ability developing test harnesses and tools from the ground up is a plus.
• Attendance is an essential function of this position.

Compensation:

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Software Engineer, Video Communication

Viable is seeking a cutting edge Video Communication expert with experience in designing and deploying video and VoIP telephony services. The ideal candidate must present proficiency and a solid understanding in video quality to contribute to the research and development of advanced video processing.

Requirements:

• 3+ years of experience in video decoders, encoders and multimedia drivers.
• Solid understanding of core video, audio, and transport technologies.
• Extensive experience in SIP and H.323 systems with solid knowledge of video conferencing applications.
• Strong knowledge of video codecs (H.261, H.263, H.264).
• Assist with video architecture analysis, the interaction of different components and deployment of the features and releases.
• Strong debugging skills in VoIP/MCU environment, particularly for portability and multi-platforms.
• Experience in evaluating video quality using industry standard metrics (MOS, VSTQ, VSMQ, etc ) a plus.
• Experience in developing and evaluating video/audio compression and decompression algorithms and code.
• Strong knowledge of VoIP RFCs and their implementations; primarily in multimedia codecs (DNS, signaling SIP stack and RTP).
• Extensive hands-on experience working with hosts in a UNIX environment and with packet analyzers like wireshark.
• Implementation experience using C/C++ and Perl.
• Excellent written and verbal communication skills.
• Understanding of high availability, performance and scalability in video telephony a plus.
• Attendance is an essential function of this position.

Compensation:

Mail or e-mail resumes to:

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Software Engineer, VoIP QA

The position will be responsible for planning and executing test cycles for quality assurance based on project requirements. Candidate will work on, but not limited to, validation of new functionalities, profiling performance, running system/regression testing, using and developing test tools and automation, creating and tracking high quality bug reports and reporting project progress.

Requirements:

• 3-5+ years of software testing/QA experience including test automation design and implementation.
• Extensive experience in SIP and H.323 systems with solid knowledge of video conferencing applications.
• Strong debugging skills in VoIP/MCU environment, particularly for portability and multi-platforms.
• Ability to independently develop bank of VoIP test library.
• Strong knowledge of VoIP RFCs and their implementations; primarily in multimedia codecs (DNS, signaling SIP stack and RTP).
• Requires technical strength and the ability to communicate with the team to ensure versions tracking and features are properly integrated with the overall system.
• Will also be required to create and execute test cases as well as create scripts and defect reports using team standards.
• Extensive hands-on experience working with hosts in a UNIX environment and with packet analyzers like wireshark.
• Experience with industry-standard videophones (Tandberg, Polycom, Cisco, etc ) a plus.
• Understanding of high availability, performance, and scalability in a video/telephony network a plus.
• Attendance is an essential function of this position.

Compensation:

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Marketing Manager

The Marketing Manager manages design and production of Viable marketing programs by performing the following duties personally or through subordinate supervisors.

Responsibilities:

• Assist in establishing strategic marketing plans to accommodate corporate goals.
• Create marketing department and recruit and train marketing staff.
• Supervise, motivate and monitor team performance.
• Develop, execute and analyze marketing programs to achieve stated objectives regarding revenue, profitability, and market share.
• Manage development and distribution of promotional and collateral materials that optimally position the strengths of Viable products and services to support sales, outreach, and marketing programs.
• Plan and oversee execution of promotional activities including print, electronic media, direct mail, point-of-purchase displays and signage.
• Negotiate advertising contract terms and determine ROI.
• Conduct market research studies to gain knowledge about user needs, attitudes and behavior.
• Define and implement a customer communications strategy.
• Manage marketing operating budget and prepare budget reports and analysis.
• Monitor and evaluate the activities and products of the competition.

Requirements:

• BA/BS required, MA preferred.
• Bachelor's degree in Marketing or a relevant field, Master's/MBA a plus
• 5+ years experience in product marketing, direct marketing, or marketing program management.
• Passion for analyzing products, customers and market dynamics.
• Demonstrated capacity for developing and understanding strategy.
• Understanding of telecommunications relay marketing strategies.
• Desire to work on a variety of relay product and service related marketing challenges.
• Creative talent and vision.
• Strong communication skills, fluent in ASL.
• Strong sales and networking skills.
• Outstanding written, presentation, and research skills.
• Strong organizational and analytical skills.
• Ability to work under pressure and tight deadlines in fast-paced environment.
• Commitment to organization's mission and goals.
• Ability to work as part of a team.
• Attendance is an essential function of this position.

Compensation:

Mail or e-mail resumes to:

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Outreach Manager

The position is responsible for directing Viable's national outreach presence and is charged with increasing customers by educating individuals on the benefits of using Viable products and relay services.

Responsibilities:

• Assist in establishing strategic outreach plans to accommodate corporate goals.
• Manage operating budget and prepare budget reports and analysis.
• Review and approve sponsorship requests and invitations to attend events.
• Supervise outreach staff and Viable representatives at each event.
• Identify target customers and community events for optimal exposure.
• Coordinate development of exhibits and promotional materials.
• Plan and execute outreach at community and exposition events.
• Arrange community events to educate customers on how to use VRS services.
• Develop methods for feedback from outreach events and evaluate success in terms of measureables.

Requirements:

• Bachelor's degree in Marketing or relevant field, Master's a plus.
• 3+ plus years experience in outreach, marketing or sales.
• Demonstrated capacity for developing and understanding strategy.
• Understanding of telecommunications relay outreach strategies.
• Creative talent and vision.
• Strong communication skills, fluent in ASL.
• Willing to travel.
• Outstanding written, presentation, and research skills.
• Strong organizational and analytical skills.
• Ability to work under pressure and tight deadlines in fast-paced environment.
• Ability to absorb key policy issues.
• Commitment to organization's mission and goals.
• Ability to work as part of a team.
• Attendance is an essential function of this position.

Compensation:

Mail or e-mail resumes to:

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Sales Manager

The Sales manager will plan and direct the business to business sales of Viable's products and services.

Responsibilities:

• Develop and implement strategic sales plans to accommodate corporate goals.
• Create sales department and recruit and train sales staff.
• Supervise, motivate and monitor team performance.
• Direct sales forecasting activities and set performance goals accordingly.
• Compile lists of prospective customers for use as sales leads.
• Deliver sales presentations to key clients.
• Maintain relationships with purchasing contacts.
• Conduct market analyses to determine customer needs and price schedules.
• Quote product and service prices and prepare sales contracts for orders.
• Prepare periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
• Manage sales operating budget and prepare budget reports and analysis.
• Monitor and evaluate the activities and products of the competition.
• Assist with development of marketing strategies.

Requirements:

• Bachelor's degree in relevant field, Master's/MBA a plus.
• 5+ years experience in product sales and business-to-business sales.
• Passion for pursuing leads and closing agreements.
• Demonstrated capacity for developing and understanding strategy.
• Understanding of telecommunications relay and sign language interpreting business-to-business sales strategies.
• Desire to work on a variety of relay product and service related marketing challenges.
• Willing to travel.
• Creative talent and vision.
• Strong communication skills, fluent in ASL.
• Strong sales and networking skills.
• Outstanding written, presentation, and research skills.
• Strong organizational and analytical skills.
• Ability to work under pressure and tight deadlines in fast-paced environment.
• Commitment to organization's mission and goals.
• Ability to work as part of a team.
• Attendance is an essential function of this position.

Compensation:

Mail or e-mail resumes to:

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Sales Manager

The Sales manager will plan and direct the business to business sales of Viable's products and services.

Responsibilities:

• Develop and implement strategic sales plans to accommodate corporate goals.
• Create sales department and recruit and train sales staff.
• Supervise, motivate and monitor team performance.
• Direct sales forecasting activities and set performance goals accordingly.
• Compile lists of prospective customers for use as sales leads.
• Deliver sales presentations to key clients.
• Maintain relationships with purchasing contacts.
• Conduct market analyses to determine customer needs and price schedules.
• Quote product and service prices and prepare sales contracts for orders.
• Prepare periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
• Manage sales operating budget and prepare budget reports and analysis.
• Monitor and evaluate the activities and products of the competition.
• Assist with development of marketing strategies.

Requirements:

• Bachelor's degree in relevant field, Master's/MBA a plus.
• 5+ years experience in product sales and business-to-business sales.
• Passion for pursuing leads and closing agreements.
• Demonstrated capacity for developing and understanding strategy.
• Understanding of telecommunications relay and sign language interpreting business-to-business sales strategies.
• Desire to work on a variety of relay product and service related marketing challenges.
• Willing to travel.
• Creative talent and vision.
• Strong communication skills, fluent in ASL.
• Strong sales and networking skills.
• Outstanding written, presentation, and research skills.
• Strong organizational and analytical skills.
• Ability to work under pressure and tight deadlines in fast-paced environment.
• Commitment to organization's mission and goals.
• Ability to work as part of a team.
• Attendance is an essential function of this position.

Compensation:

Mail or e-mail resumes to:

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Senior Database Administrator

Viable is seeking an experienced Database Administrator with strong software development skills. Candidate must have experience designing and implementing databases for the use of client/server based applications, database driven websites, E-commerce, and data warehousing. Viable operates a mixed environment of open source RDBMs, MySQL and PostgreSQL. Experience with Oracle is a plus.

Responsibilities:

• Ensure "Five 9s" availability of database systems used for and by Viable's Video Relay Service and products.
• Maintenance, upgrades, and migrations.
• Must maintain data integrity and security.
• Database backup and restoration.
• Disaster recovery planning and procedures.
• Performance analysis, tuning and debugging.
• Query analysis, tuning and debugging.
• Must create and maintain documentation including database models and dictionaries.
• Analyze, recommend and implement configuration and hardware changes.
• Develop database monitoring and integration with existing monitoring systems.
• Review all database related design and development to ensure adherence to standards and best practices.
• Provide query and schema design guidance to developers and business intelligence team members.
• Provide Tier 2 support to developers and system administrators.

Requirements:

• BS in Computer Science or related field.
• 5+ years of database administration including maintenance, schema and query design and performance optimization.
• 3+ years of database driven application development in a Unix environment.
• Must demonstrate knowledge of data modeling methods (ERM, UML).
• Experience writing stored procedures in PL/SQL or similar.
• Expert level knowledge of disk I/O, data storage, filesystems and RAID.
• Replication, redundancy, and clustering.
• Scripting in languages such as shell, Perl, etc.
• Extensive Unix administration skills.
• Excellent written and verbal communications skills.
• Attendance is an essential function of this position.

Compensation:

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Executive Assistant to the VP of Technology

The position is responsible for providing high-level support to the Vice President of Technology in a professional, efficient and confidential matter, and is expected to assist other team members within the office to ensure an effective and efficient operation.

Responsibilities:

• Provide ASL interpreting services as needed.
• Heavy calendar management, including company business and personal matters.
• Intercept phone calls and route and/or return calls as appropriate.
• Manage mail and e-mail, screen and prioritize correspondence and respond to e-mail as appropriate.
• Organize and execute multiple projects concurrently.
• Occasional travel may be necessary.
• Assist with all other special tasks and projects as directed.

Requirements:

• Bachelor's degree required, MA preferred.
• Must have professional appearance and communication skills.
• Professional phone etiquette and demeanor.
• Excellent multi-tasking skills.
• Ability to make independent decisions.
• Effective communication and organizational skills.
• Experience in arranging in-depth travel.
• Advanced PC and Microsoft Office skills.
• Must be able to work in a high stress environment while attending all matters professionally at all times.
• Adhere strictly to ethical and confidentiality standards.
• RID or NIC certification preferred.
• Technical knowledge preferred.
• Attendance is an essential function of this position.

Compensation:

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Software Project Manager

The position plans, directs and coordinates activities of software engineering projects to ensure that project goals are accomplished within the prescribed time frame and funding parameters by performing the following duties personally or through subordinate supervisors.

Responsibilities:

• Consult with management and reviews project proposals to determine goals, time frame, funding limitations, procedures for accomplishing project, staffing requirements and allotment of resources.
• Develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources.
• Formulate and define technical scope and objectives of project.
• Identify and schedule project deliverables, milestones and required tasks.
• Coordinate recruitment or assignment of project personnel, including assignment of duties, responsibilities and scope of authority.
• Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget.
• Establish standards and procedures for project reporting and documentation.
• Review status reports prepared by project personnel and modify schedules and plans as required.
• Prepare project status reports and keep management, clients and others informed of project status and related issues.
• Confer with project personnel to provide technical advice and resolve problems.
• Coordinate and respond to requests for changes from original specifications.
• Develop business processes that ensure developed application meets all project requirements.
• Develop and maintain technical and project documentation.
• Develop quality assurance test plans and direct quality assurance testing.
• Coordinate project activities with marketing, sales, engineering, operations and customer support to ensure goals and requirements are met.
• Manage Viable's web-based life-cycle project management software.
• Observe work hours of subordinates and approve timesheets.
• Serve as primary contact for projects.
• Perform other duties as assigned.

Requirements:

• Bachelor's degree or Master's preferred in Engineering, Computer Science or other related discipline.
• 2+ years management experience with 5+ engineers.
• 5+ years software development experience with a distinguished track record on technically demanding projects.
• System and software engineering background and solid understanding of systems and software engineering practices.
• Knowledge of C, Java, Perl or PHP is a plus.
• Expert ability to analyze/interpret technical data, identify/resolve system bottlenecks, identify potential limitations in software architectures, write clear and concise technical documents, troubleshoot and reason.
• Outstanding attention to detail and communication skills.
• Excellent communication and report writing skills.
• Strong leadership ability.
• Attendance is an essential function of this position.

Compensation:

Mail or e-mail resumes to:

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